Downloads & iClock

The Downloads & iClock centre is the single place to get everything your MegaMind devices need to keep running smoothly: device software and drivers, firmware updates, iClock utilities, user manuals and configuration tools.

When you own biometric terminals, small software problems become site-wide problems quickly — a driver that will not install on the new Windows build, or a communication utility that drops a link. Keeping a trusted, versioned source for the software your devices rely on removes that guesswork and the shadow IT of random USB drives.

The page matches each download to the right device family so a search for 'firmware' returns exactly the files relevant to your models, alongside clear installation instructions. Downloads are refreshed as new firmware and software versions are released, and the iClock suite is maintained for the time-attendance workflow it powers.

Keeping devices on supported software is also a security matter: firmware and software updates include the fixes that keep your attendance data and network connections secure. Bookmark this page — it is your first stop when a terminal acts up.

Everything published here is versioned against the hardware we supply, so the manual you download matches the firmware in the machine you own rather than a generic model family. If a file is missing for your device or you need the latest firmware for a legacy terminal, ask the helpdesk with your model and serial number and we will send the correct build along with installation notes — that is a documented part of our support process, not a favour.